Starter:
Find the definitions of the following terms:
- organisational structures
- functional areas
- customer service
Main:
You need to research the above terms and create a poster/leaflet/presentation on what you find.
You will need to find:
- the names of different types of organisational structures
- with some images
- the names of different functional areas
- and what they do
- some examples of customer service
- and why it is useful to businesses
Plenary:
Print your poster/leaflet/presentation.
Share what you have learnt with another member of the class who was doing coursework.
